Business Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

How to Choose an HVAC Specialist

Today's focus is on increasing energy efficiency and decreasing environmental impact in regards to the heating and cooling units. At R & C Services, we strive to improve the air quality in the homes of our customers as well as save them money.

This page is for those of you who are unsure of what you want or need in regards to HVAC service, we suggest you follow these tips in order to find the best HVAC contractor for the job.

For residents of Durham, Chapel Hill, RTP, Hillsborough, Cedar Grove, Carrboro, we hope you choose R & C Services!

Educate Yourself on HVAC

Before meeting with any HVAC contractors, do some light research on the issue at hand, whether it involves installing a new heating and air system or repairing a damaged one. Also, if you are having a system repaired, know as much about the unit as possible, such as the model and the maintenance history up to this point. The more you know about the work the contractor will be doing, the better chance you have of choosing the best one for the job. Take a look at HVAC terms and definitions to give you more confidence when talking to a technician.

Consider Recommendations, Reviews, and References

Gain insight into the quality of work of local HVAC contractors by considering recommendations, reviews, and references. Recommendations are a great place to start when finding a HVAC contractor, but don't base your decision on only one opinion. Online reviews or testimonials can be helpful because you can quickly learn from a broad range of people who got a variety of HVAC work done. Lastly, request customer references so you can an even better idea of how work is done by that contractor.

Ask to See Licenses and Insurance

When selecting a HVAC contractor, always ask to see state and local licenses, certifications as well as proof of liability and worker's compensation insurance. HVAC licenses and certification requirements vary in several states so check your state's regulations to ensure that your contractor is qualified.

Important Factors in Choosing a Contractor

First, ask yourself if this HVAC contractor will be able to provide all the services and repairs that you may need over time. The ideal HVAC contractor is one who will be able to cover the entire range of your HVAC needs with current and future heating and cooling systems.

You will also want a contractor who will:

Even in the case of an HVAC emergency, it is important to consider these tips. Note whether the contractors arrive on time, finish the project on schedule, stay within the agreed budget, and are pleasant to work with.

If you are in Durham, Chapel Hill, RTP, Hillsborough, Cedar Grove, Carrboro: Contact R & C Services

Energy Star Tax Credits
  • Air Conditioning Contractors of America (ACCA)
  • American Standard Customer Care Dealer
  • Mechanical Contractors Association/Mechanical Service Contractors Association (MCCA)
  • Service Magic Seal of Approval - Screened & Approved
  • Trane Comfort Specialist
  • 10 years with Homeadvisor
  • 50 reviews with HomeAdvisor


  • Call Us For Service: 919-598-1146